How to send a request for product to a donor company

How to send a request for product to a donor company

This short video will guide NGO partners to use the External Partner Requests function to share a needs list with donor companies, so that they can review, consider and respond to an NGO partner's need.



Key Takeaways:

  1. Create a spreadsheet containing details of your product request, e.g., product code and brand (if known), description of desired product, units required, and a comment on how you would like to use the product.
  2. Once you have created a request on the External Partner Requests page, attach your needs request spreadsheet to a message to your donor company. 
  3. If it is not possible to fulfil your request, your donor company may close the request. You can also cancel it should you no longer need the product. 
  4. If it is possible to fulfil your request, your donor company will advance the request to resolved and share a new offer with you based upon your request. 

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