1.  means that the EXP has been notified of an offer and have not yet responded.
   
2.  means that you have responded to the offer.
   
3.  means that the OPCO has confirmed your offer in response to your acceptances.

 means that the offer has been cancelled by the OPCO, for example, if the product is no longer available for donation.

 means that the offer has been rejected by the EXP, for example, if you are not able to make use of the product prior to the product expiry date. 

View your offers

You can view all the offers that have been sent to you on the main offers table which you can access by clicking 'Offers' () in the left-hand side menu:

Here you can:

1. View the status of your offers at a glance.
   
2. View essential information about each offer, such as the PO number you have added, the OPCO that has shared the offer with you, and the date it was offered.
   
3. Use the search and filters to refine your list of offers by status, local partner or country.
   

View an offer

From the Manage Offers page, click the eye symbol () to preview an offer, or the pencil symbol () to view and edit the details of an offer. The offer details page changes depending on which stage the offer is in: 

1. Action Required means that your OPCO is waiting for you to respond to the offer by entering how many units you would like of each product, and where you intend on distributing them.
2. Responded means that you have responded to the offer and are waiting on your OPCO to respond to your product request/s.
3. Finalised means that your OPCO has agreed to the quantities of product/s you have requested, the destination you intend to send the product/s to, and your offer is progressing to shipment.
4. Cancelled or rejected means that you can no longer enter acceptances for the product/s within the offer.
   

Respond to an offer

When an OPCO shares an offer with you, all members of your EXP organisation will receive email informing you that a new offer has been sent. Email notifications are on by default for all users, however they can be toggled of on a user’s Edit Profile page. 

When you view an offer details page, you will see common attributes at the top of the page, no mater which state the offer is in:

Offer Details Definitions: 

Offer Code	An automatically generated unique code assigned when the OPCO created the offer.
Offer Reference	The OPCO's typed reference for the offer.
Region	The region where the donated products are eligible for donation.
Organisation	The name of the OPCO (Operating Company) that is offering the product.
Received Date	Where you will be able to enter the date that you received the product/s, should your offer progress.
Reason for Donation	The OPCOs selected reason for donation, e.g., excess stock.

Notice that you can also navigate back to the main offers table by clicking , or , in the top left corner of the main offers page.

If your offer is in the state: 

 expands to display additional information about each product. This detailed section provides you with information to consider if this product is appropriate for your setting. Notice important information such as the product label language.

 expands to enable you to enter one or more intended distribution countries or local partners. You can also add and edit the quantity of units assigned to each intended distribution country or local partner. Here, you can also view any restricted countries where you can not send the product to.

Quick Action Buttons

Notice the quick action buttons at the top of the Products table. You can use these actions to respond to, apply and save data input for all products contained within your offer through one click actions. 

1.  is a quick way to insert the number of units offered to you, into your units requested field. You can use this to quick action button to accept an offer in its entirety. Alternatively, you can use it as a starting point and make line level adjustments in the below individual products as required. 
2. is a quick way to reset your offer to its original form. This can be handy if at some point in your consideration of the offer, you decide to change your acceptances, e.g., decide to only accept one or none of the products – use this button and then click
3. The Add Distribution field is where you can type to search the intended country/countries, or local partners that you intend to distribute product to. Remember to click the  button to apply entered countries or local partners to all your line items. 
4.  - use this button to apply entered countries or local partners to all your line items.
5. is a quick way to evenly distribute the quantities to your applied distribution countries or local partners, across every line item. 
6.  can be used to restart your distribution input, similar to the  button. Use it if you had previously entered distribution, but wish to start a fresh. For example, if you had intended on sending the product to Country A, but during the process of considering the offer, now need to distribute it to Country B – use this button. 
   
7.  saves changes you have made to any line item contained in the offer.

Notify your OPCO

Use the notify button contained within the header to communicate with the OPCO about the offer. You can use this to ask additional questions about the offer, or the products it contains.

Be aware that after entering your acceptances and clicking , you must notify the OPCO to inform them of your response.

You can view a log of communications sent between you and the OPCO by expanding the communications table, found by scrolling to the bottom of your offer. This is helpful if more than one person at your organisation is communicating about the offer. Similarly, the internal comments function can be used to make notes and remarks about the offer for your, or your colleagues' reference. 

Quick Action Button Overview

If your offer is in a  state…

…you have already notified your OPCO of your unit acceptances and distribution. In this state, you can view the details of the offer; your acceptances and distribution. You can also edit your response and re-notify the OPCO, if for example, you can no longer accept a product, or would like to add an additional intended distribution country.

If you would like to Reject the offer...

...use the reject button if there are no products within the offer that are appropriate for your setting. The OPCO will be notified of your rejection, and the status will update to . If you would like to share additional commentary with your OPCO, use the notify function.

If your offer is in a  state…

…your OPCO has cancelled the offer. This could be for a number of reasons, for example; because the product/s are no longer available or the deadline for responding to the offer has passed. You can still use the notify button to communicate with your OPCO about the offer. 

Examples

Here are several examples scenarios to consider:

Scenario One: You would like to accept the offer in its entirety and distribute the product to country A and B.

1. Click 
2. Type search for country A and B within the Add Distribution field 
3. Click 
4. Click  to evenly distribute your requested units across country A and B
5. Click  to save your input for all line items. 
   
6. Notify the OPCO of your response.